Merseyside Fire & Rescue Service

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Our Mission: Safer Stronger Communities - Safe Effective Firefighters. English Home Fire Safety Check Page Arabic Home Fire Safety Check Page Bengali Home Fire Safety Check Page Chinese Home Fire Safety Check Page Somali Home Fire Safety Check Page

Bilingual Community Team

Working With You For A Safer Tomorow

Image of Sagal, Somali Advocate Merseyside Fire & Rescue Services Bilingual Community Team would like to wish all a very happy and prosperous 2006 and let you know that we have moved to a new base.

Fire, a devastating and traumatic event in anyone's live and it is a simple fact that most fires and fire related injuries could be prevented.

Merseyside Fire & Rescue Service has set itself an ambitious programme to reduce the number of house fires, injuries and deaths within our Community by carrying out Free 'Home Fire Risk Assessments' and installing Free smoke alarms in every home on Merseyside. Until now we have only been able to provide Community Fire Safety services in English (and occasionally in British Sign Language). Our new Community Bilingual Team offer all our services to you in Arabic, Chinese and Somali, which can delivered by a woman on request.

Image of Essie, our Chinese Advocate Home Fire Safety Check are a friendly visit, which take place in the home, at your request at a time convenient to you. The visit gives you the opportunity to ask any questions relating to fire and the Fire Service. This also give us the opportunity to have a look round your home and assess any risks from fire, give practical advice on steps you can take to make your home as safe as possible and install FREE smoke alarms. We are not there to snoop into your affairs or judge your lifestyle, just to prevent you becoming a victim of fire. The visit takes about 20 minutes.

ALL FIRE SERVICE PERSONNEL CARRY IDENTIFICATION AND YOU SHOULD ASK TO SEE IT BEFORE ALLOWING ANYONE INTO YOUR HOME.

Image of our bilingual advocates Fire Safety Advice can be requested by anyone in the community, using any of the methods listed below. Our advice is always tailored to the recipient, from very young children - who need to know that matches and lighters are dangerous, to our community Elders - who may not realise that their electric blanket could be a hazard or those with special needs or those thinking about a career in the Fire Service.

From youngsters to elders our advice is friendly, practical and free.

Fire Awareness Child Education Programme. This unique approach aims to educate children who play with fire through curiosity and those with an undesirable affinity with fire. It is aimed at the 4 to 12 year olds and involves the family unit. The session is carried out in the home by specially trained personnel and is completely confidential and offers support to both the child and the family.

Suzanne Hazza (Arabic), Wai Ying Ng (Chinese), Sagal Jama (Somali) and Nazma Ahmed (Bengali Advocate - covering other asian communities) or any member of the Team can be contacted on any of the following ways:

Freephone*: 0800 953 0673
(This number is available 24hrs for non-English speakers.)
image of our advocate nazma with member of the community
Office Telephone*: 0151-296-6270
Fax:
Email: communityteam@merseyfire.gov.uk
MF&RS Freephone Number: 0800-731-5958
MF&RS Freepost Address: Merseyside Fire & Rescue Service,
Community Fire Safety,
FREEPOST NAT3926,
BOOTLE,
L30 4BR.
Community Safety Team Address: Liverpool City Community Fire Station,
24 St Anne Street ,
Liverpool,
L3 3DS.
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