Privacy policy

Collecting and Using Personal Information
Welcome to Merseyside Fire & Rescue Services websites. We appreciate your interest in us. When you visit and navigate our site and when you communicate with us via our site, we will not collect personal information about you unless you provide us that information voluntarily.

Merseyside Fire & Rescue Service is the Data Controller for any personal data you may provide. All personal data will be processed in accordance with the Data Protection Act 1998.

Any non-public personal information that you may provide via our site will be used solely for the purpose stated on the page where it is collected. Merseyside Fire & Rescue Service will not sell, license, transmit or disclose this information outside of Merseyside Fire & Rescue Service unless expressly authorised by you or required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.
By "personal information," we mean data that is unique to an individual, such as a name, address, social security number, or telephone number. From time to time, we may request personal information from you at our site in order to deliver requested services to you or respond to your questions.

Your E-Mail
We welcome your comments or questions about our websites and have provided e-mail boxes for that purpose. We will share your comments and questions with appropriate the officers and staff members most capable of addressing your questions and concerns.
Please note that your e-mail, like most, if not all, non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential. If you wish, you may contact us instead via non-cellular telephone at the numbers provided at various locations on our site.
There are some locations on Merseyside Fire & Rescue Service's website where we have made special provisions for a more secure environment in which we can exchange information with you. At each of these locations, we will provide you with appropriate instructions.

Other Information; "Cookies"
You should also be aware that when you visit our websites, we collect certain general information that does not identify you personally, but provides us with "usage data," such as the number of visitors we receive or what pages are visited most often. This data helps us to analyse and improve the usefulness of the information we provide at this website.
Like most commercial website owners, we may also use what is known as "cookie" technology. A "cookie" is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract other personal information about you, such as your name or address. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies by notifying you when a website is about to deposit a cookie file.
Links to other sites
As a resource to our visitors, Merseyside Fire & Rescue Service provides links to other websites. We try to carefully choose websites which we believe are useful and meet our high standards. However, because websites can change so quickly, we can't guarantee the standards of every website link we provide or be responsible for the content of non-Merseyside Fire & Rescue Service sites.

Changes to This Statement
Any changes to this privacy policy will be communicated promptly on this page.
Merseyside Fire & Rescue Service may change this Statement from time to time without notice. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.