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Meet the new team
There are some new faces in the Corporate Communications Team, as Karl Mansfield and Lyndsay Young have both moved on to new roles outside the Service.
A new Communications Manager, Andy Highton was appointed in December, closely followed by a Communications Officer, Sophie Corless, in January.
Andy has lots of experience gained in the public sector dealing with communications strategy, campaigns, events, internal communications, digital and social media, design, print and media relations.
Sophie has an extensive background in journalism and press relations, having previously worked as a newspaper reporter and regional press officer for the RSPCA. She also has considerable experience with digital media and social media management.
The team will be working closely with both operational and support staff to develop effective proactive and reactive campaigns to ensure the Service gets the credit it deserves.
Communications will be more responsive and targeted in future, with a much greater use of digital media and the development of social media streams and content. The team will be working closely with colleagues in Strategy and Performance to develop and update the MFRS website and internal communications platforms such as the Portal.
The team have had a busy few months dealing with some major incidents and some challenging circumstances for the Service, but are looking forward to developing communications and building positive relationships across the Service, with partners, the media and the public.
Andy Highton, Corporate Communications Manager, had this to say: “It’s been a very challenging introduction to the Service, but also very rewarding.
“The media has changed a lot and we are working with reduced resources so we need to adapt to those changes without leaving people behind.
“We will be looking at ways to effectively target our communications in order to gain the best response.
“We have already developed some great working relationships with operational and support colleagues and will be getting out and about to meet as many people as possible and develop new
ways of working, which will make our communications more efficient and effective.
“If anyone across the Service requires any communications support they should give us as much notice as possible so we can provide them with the best possible outcome.”
Sophie said: “We really want to communicate the incredible breadth of work the Service undertakes. Be it operational incidents, community work, reassurance campaigns, youth development or partnership work, we want to hear all your stories.
“Let us know about any interesting jobs you go out to, any positive community engagement work you undertake or any initiatives you are hoping to launch. Take pictures and video where you can and send them to us too.
“We’re looking forward to promoting all the positive work you do and helping you relay important safety messages to our communities.”
To contact the Corporate Communications Team call Andy on 0151 296 4417 or e-mail
or call Sophie on 0151 296 4412 or e-mail
Firefighters helped evacuate 24 residents and five staff from a Liverpool care home after a fire broke out in underground cabling in February.
Fire engines from Belle Vale Community Fire Station and Huyton Community Fire Station attended the incident, which took place on St Mary’s Road in Huyton.
Crews were called around 4.45pm to find smoke drifting in to the basement of the care home.
Using a gas monitor, Firefighters found the smoke to be high in toxic hydrocarbons.
After consulting with the National Grid crews then helped evacuate 24 residents and five staff members to an adjacent building for safety. None of the residents or staff suffered any injuries or harm.
Firefighters ventilated the care home and checked the neighbouring properties for smoke. Gas readings were also taken by an emergency gas engineer.
An unknown quantity of electrical cabling was damaged by fire. The incident was handed over to the gas board.
Firefighters remained at the scene for around two-and-a- quarter hours.
Watch Manager George Jennings said: “Due to our investigations with the National Grid we were able to ascertain the cause of the fire quickly and take immediate action which led to a safe outcome for residents and staff at the care home.”

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