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Operational Innovations
Most innovation in the public
sector entails service innovation: providing a new service to users, or delivering
existing services in a new way.
The Merseyside
Fire & Rescue Service approach
to enhancing their operational capacity has been
classed as an example of product innovation, more usually the realm of the private
sector.
The MFRS has
responded to new challenges and responsibilities by prototyping and deploying bespoke
emergency response vehicles which can be viewed in the video.
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