Merseyside Fire & Rescue Service

Our Mission: Safer Stronger Communities - Safe Effective Firefighters.

Data Management

The Data Management team is responsible for the quality assurance of key data sets involving properties, people and incident records, as well as maintaining and supporting Vision, the corporate mobilising system. This system supports the MF&RS Mobilising and Communications Centre (MACC) staff in handling emergency calls efficiently and providing them with accurate information in accordance with Standard Operational Procedures (SOP) and service instructions. It also provides quality assurance on data provided for business intelligence reports and statistical records.

The team support a corporate-wide approach to best practice regarding data management as set out in the overarching data management policy.

The Data Management Team is responsible for:

  • The mobilising system used by MACC to record incidents and to mobilise resources required depending on the incident type.
  • Creating action plans in accordance with SOPs or Service Instructions.
  • Updating of Gazetteer records, and contact numbers.
  • Incident Recording System (IRS) - Completed by crews after an incident to record the details of the incident for both statistical and legal purposes. These details are published monthly and provided to the Department for Communities and Local Government (DCLG).
  • Site Specific Risk Information (SSRI) - This information is formatted data provided to operational crews for use on terminals on fire appliances. In turn, operational crews gather some of this information on premises that are identified as risks such as hospitals, high rise flats and chemical factories.
  • Risk Management Information - Following on from Home Fire Safety Checks (HFSC), if a risk is identified to the property or the person, then an RM1 form is completed and the information is transferred onto the mobilising system. Operational crews will have access to this information should an incident occur in the future. It is also recorded into the Goldmine system used by Fire Service Direct for HFSC appointments.
  • Providing records of emergency calls or other calls recorded on the mobilising system. This information may be used for the purpose of either investigation or prosecution.

Contingency Planning

The Contingency Planning Team write, review, maintain and test the off site emergency plans within the Merseyside area.

ShipIn accordance with the Regulations for Control of Major Accident Hazards Regulations 1999 (COMAH), Major Accidents Hazards Pipeline (MAHP) and Radiation Emergency Preparedness and Public Information Regulations (REPPIR) the Contingency Planning Team provide MF&RS and its stakeholders with the arrangements for dealing with Major Accident Hazards within the Merseyside area. This information is disseminated to all respective stakeholders via the off site plan ensuring that off site consequences of possible major accidents are adequately considered and arrangements for dealing with them are effectively outlined within the off site plan. This helps to make Merseyside a safer, stronger community and contributes to the MF&RS mission.

Operational Exercising Department

Chinook HelicopterThe Operational Exercising Department has been created to ensure MF&RS response to operational incidents is as safe and effective as possible. The Department assists with the planning of large-scale national, regional and local exercises which include other organisations such as Merseyside Police, North West Ambulance Service, Local Authorities, plus other regional and national Fire and Rescue Services.

Once an area of risk has been identified, the department will co-ordinate exercises to test MF&RS operational plans and procedures to ensure effectiveness. To do this the exercise department offers a range of exercises to meet the aims and objectives for each test. This includes:


  • Table Top exercise.
  • Hybrid exercises (a mixture of live and tabletop).
  • Live exercises (which may include Bronze, Silver and Gold Commands).
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